Knowledgebase

 Can I upgrade/downgrade my reseller hosting plan later?

Yes you can upgrade or downgrade your hosting package any time simply by contacting our sales team.

 Can i change my domain name?

After complete registration of Domain you can not change your Domain name, you can either...

 Can i change nameservers of domain myself?

You can not change Nameservers of any domain under .Pk Extension by yourself.You have to send us...

 Can i upgrade my hosting plan ?

You can upgrade your hosting plan any time by just sending us and email on sales@skyhost.pk We...

 How long does it take to activate service?

After proceed Payment confirmation as describe in Payment Confirmation Article Domain...

 How much time does it takes to update DNS records?

DNS propagation may take upto 24 hours.You can check the DNS propagation here:...

 How to Connect to the MYSQL Database Remotely?

Allowing remote MYSQL connections is often done to enable a program on your personal computer to...

 How to Install CSF firewall in cPanel?

CSF firewall is fairly easy to install and require only few steps through SSH. Please follow the...

 How to access VPS by SSH for first time?

You need to download latest version of Putty.exe file here: https://putty.org/ Open...

 How to add addon domain in cPanel?

Log in to cPanel using your username and your cPanel password at http://yourdomain.com/cpanel,...

 How to block IP using .htaccess file?

You can block an specific IP addresses to access your website using .htaccess file. You need to...

 How to change PHP version from cPanel ?

Log in to cPanel using your username and your cPanel password at http://yourdomain.com/cpanel,...

 How to change SSH Port in CentOS?

Connect to your server via SSH as root user. Run the following command: vi...

 How to change billing panel password?

Just Login Into Your Billing Account https://billing.skyhost.pk/clientarea.php Click On Your...

 How to change cPanel password from clientarea?

Just Login Into Your Billing Account https://billing.skyhost.pk/clientarea.php Click On...

 How to change cPanel password?

Log in to cPanel using your username and your cPanel password at http://yourdomain.com/cpanel,...

 How to change server root password using SSH?

Connect to your server via SSH as root user. Enter the command:passwd Type your password,...

 How to change webmail password from cPanel?

Log in to cPanel using your username and your cPanel password at http://yourdomain.com/cpanel,...

 How to clear cookies/cache and DNS entries?

As most of customer having issues of cookies/caches or outdated DNS record issue.In this article...

 How to configure your domain email on Gmail app ?

Log in to cPanel using your username and your cPanel password at http://yourdomain.com/cpanel,...

 How to create database and database user from cPanel?

Log in to cPanel using your username and your cPanel password at http://yourdomain.com/cpanel,...

 How to create email account?

Log in to cpanel using your username and your cpanel password at http://yourdomain.com/cpanel,...

 How to disable mod security using htaccess file?

Mod_security is an apache module that helps to protect your website from various attacks.It is...

 How to force use HTTPS and WWW in .htaccess file

If you have purchase SSL certificate for your website or want to use our SSL certificate for...

 How to import database in phpmyadmin?

Log in to cPanel using your username and your cPanel password at...

 How to install Magento?

Log in to cPanel using your username and your cPanel password at http://yourdomain.com/cpanel,...

 How to install Opencart?

Log in to cPanel using your username and your cPanel password at http://yourdomain.com/cpanel,...

 How to install Wordpress?

Log in to cPanel using your username and your cPanel password at http://yourdomain.com/cpanel,...

 How to scan whole website for viruses?

Log in to cPanel using your username and your cPanel password at http://yourdomain.com/cpanel,...

 How to solve PHP file downloading issue?

This problem is mostly happend when there is some mis configuration and no any .PHP handler is...

 How to update my custom nameservers in WHM?

Log in to WebHost Manager using root for your username and your server's password at...

 Introducing Two-Factor Authentication

What is it?Two-factor authentication adds an additional layer of security by introducing a second...

 What i have to do after make payment?

After make a payment in Local Method, you have to send us an email on sales@skyhost.pk from...

 What payment methods do we accept?

As Locallay Payment Method we accept UBL Bank Deposit, Mobicash Account Transfer,  1 Link ATM...

 What type of domain require documentation?

To Register .Edu.Pk Domain name you need to provide proper documentation. Please check following...

 Where can I find my emails history?

You can view your email history from within our members area:...

 Where can I find my invoice history?

You can view your invoice history from within our members area:...

 Where can I see PHP limitations for my account?

In order to see phpinfo page for the server where your account is located, please login into your...

 Which app do I need for Two-Factor Authentication?

Our Two-Factor Authentication uses a system called 'Time Based Tokens'. There are many compatible...